Monday, July 8, 2013

JOB SPECIFICATION


THE JOB SPECIFICATION OF F&B INDUSTRIES


FOOD AND BEVERAGE INTRODUCTIONFood and beverage is usually define by it output of product to satisfy the various demand of food and drive people.
So there is a several of job description and specification in our industry.
BARTENDER:


  • interpersonal skill require the ability to perform analysis involving ratios and percentages
  • interpersonal skills require the ability to often deal with situations where satisfactory resolution the issue must be achieve 
  • computer skill require the ability to use Microsoft office suite product and POS system.
  • Communication skills require the ability to provide or obtain basic types of factual information, explaination.
  • Writing skill require the ability to write text designed.

HOSTESS:

  • Monitoring the open dining section of restaurant for empty and cleaned table.
  • Estimating wait times for guest
  • Monitoring the guest waiting list and ensuring need of the finest are met.
  • Answering telephone, booking reservation and moving tables together


RESTAURANT MANAGER:

  • ensure all guest welcomed at the door and seated quickly.
  • to be fully converse with the restaurant operation 
  • to understand the opening and closing the tables, preparing bill or cash and credit payment, moving table and splitting table.
  • safety of the working environment.

RUNNER:

  • entail helping kitchen staff expedite order the helping a wait person efficiently.
  • required to assist as needed and variety of capacity including setting and breaking down tables, stocking food and non food item serving food and beverage.
  • in fast food venues, the runner is typically required to empty trash, clear tables, restock condiment station and delivery order .

STEWARD:

  • supervisors kitchen employees not actively engaged in cooking to ensure clean, efficient and efficiently and economical.
  • inspect kitchen, workrooms and equipment for cleanliness and order.
  • hires and discharged employees, and posts time and production records.
  • takes inventories of china, silverware and glassware.
  • reports short ages and requisitions replacement of equipment from steward.


WAITERS:

  • ensure that service is at all time performed in a profesional manner and to the style.
  • to be fully conversant with every dish served in the restaurant staff and department .
  • to communicate with order restaurant staff and department.
  • make sure company policy and the vision statement are followed.
  • to be aware all service offered in the hotel
  • to do mise en place

Shining Flatware and Cutlery.

Shining Flatware and Cutlery Equipment~

Bismillahirrahmannirrahim~


Hi, assalamualaikum ! kita berjumpa kembali dalam sesi berkongsi ilmu dalam food and beverages services. Pada kali ini kami mempelajari sesuatu yang baru dalam industri iaitu cara membersihkan peralatan atau lebih dikenali sebagai utensil dalam industri ini seperti dinner plate, knife, fork dan lain-lain. Pada hari ini (nama lect) telah mengajar kami dengan mempaparkan satu video yang ringkas dan padat cara untuk membersihkan peralatan dalam food and beverages industri dengan betul.
Untuk pengetahuan anda semua, cara kita membersihkan peralatan pinggan mangkuk di rumah dengan cara yang betul dalam industri adalah lain sama sekali. Contohnya, di rumah, ibu kita tidak menitik beratkan tentang kesan jari yang ada pada pinggan akan tetapi dalam industri, ia adalah dilarang sama sekali. Tambahan pula, di rumah kita membasuh pinggan dengan menggunakan air biasa atau air sejuk tetapi ia berlaku disebaliknya dalam industry iaitu mereka menggunakan air panas.

Ini adalah sebahagian daripada aktiviti kami di dalam class.
masa ni kami sedang berbincang tentang cara yang betul untuk menggilap peralatan.
ini pose dr kami ! :p

Steps to sterilize the flatware and cutlers:~

 Step 1 = Prepare hot water in a bowl. 
 Step 2 = Rinse the flatware and the cultleries to the hot water. 
 Step 3 = Next,cover your left hand with wiping cloth.
 Step 4 = Then,take one cutlery with tong and put it on top of the wiping cloth. 
 Step 5 = Hold the hand grip with the right thumb. 
 Step 6 = Next,lustrous the whole cutlery with the tip of the cloth.
 Step 7 = Make sure the thumb print is not marked at the cutlery.
 Step 8 = Place all the cutlers and the flatware that been sterilize at the tray.


our first class!

    Our first class in food and beverages service.


Bismillahirrahmanirrahim…

Assalamualaikum wbt. Hari ini kami ingin mengemaskini blog baekpunyeservice ini dengan perkembangan kelas food service and beverage buat pertama kalinya secara rasmi di Politeknik Ibrahim Sultan yang dihaddiri oleh pelajar kelas kami.
Kami pelajar kelas DHK3A dengan berkobar kobar berserta semangat yang tinggi hadir ke kelas ini dengan uniform yang masih baru beserta dengan senyuman melangkah girang untuk menghadiri kelas ini. Masing masing segak bergaya mengenakan uniform FNB yang baru.
Apabila jam menunjukkan tepat pukul 8:00 pagi, kedua pensyarah kami datang untuk membuka kunci Restaurant Baiduri. Untuk pengetahuan para pembaca, kelas FNB kami dijalankan di Restaurant Baiduri yang terletak di dalam poli kami. Kami sungguh senang berada di Restaurant itu kerana keadaan yang selesa bahkan lengkap dengan peralatan untuk kami belajar subject ini 
Baiklah, kami teruskan cerita kami yang tertangguh tadi.. hihi.. setelah pintu dibuka seluasnya untuk menjemput kami masuk, kami mengambil tempat masing masing untuk mendengar arahan daripada kedua pensyarah kami. Kami diberikan penerangan serta video amatur mengenai cara membersihkan peralatan seperti tableware, glassware, crockery and others.
Setelah diberikan secara panjang lebar oleh lecturer kami, kami diberikan arahan untuk berpecah kepada beberapa kumpulan untuk mengambil peralatan di stor peralatan. Setelah selesai, kami menjalankan praktikal membersihkan peralatan yang dinyatakan tadi. Kami sebaiknya melakukannya seperti yang dinyatakan .
Setelah selesai, kami dikumpulkan semula untuk mendengar penerangan mengenai cara melipat napkin. Kami sungguih teruja untuk melakukannya. Kami lihat ada tiga jenis lipatan yang sungguh menarik di atas meja. Napkin folded itu dihasilkan oleh lecturer yang kelihatan tersergam indah.
Tetapi lecturer kami memanggil nama para pelajar untuk membentangkan cara lipatan napkin masing masing. Tetapi tidak semua nama yang dipanggil memandangkan masa tidak mengizinkan. Setelah demo dijalankan, kami sangat berpuas hati kerana dapat mempelajari ilmu baru pada hari ini. Kami hanya menanti hari berikutnya untuk memasuki kelas FNB SERVICE sekali lagi.


Itu sahaja untuk perkembangan kelas pada kali ini. Selepas ini InsyaAllah akan menyusul beberapa perkembangan terbaru mengenai baekpunyeservice ini. Akhir kata dari kami “keep calm and smile!!!” peace yaw.. Assalamualaikum 


Thursday, July 4, 2013

MY TEAMATES


NAME: AHMAD RUSYAIDI BIN AHMAD PERUS 
FROM: MELAKA
LIVE   : JASIN

"People should have very big ambition for their life even though their current condition can't match out with their ambition . Because, ambition and interest can make us fight for our better future." _GOOD LUCK!


NAME : KHIRRUL NAFIS BIN BAHAUDIN
FROM : PAHANG DARUL MAKMUR
LIVE    : TEMERLOH
"I'm just normal person trying to be the best. I rather been hated for who i am, then to be loved for who i am not" _ THAT'S ME !

NAME : NUR AMALINA BINTI MAZLAN
FROM : KUALA LUMPUR WILAYAH PERSEKUTUAN
LIVE    : NILAI, N.9

"I entering this hotel with only one hope which is i want to graduate in this course successfully. also, i want to grab all the knowledge in every subject such as food and beverages. so, after this, i can use this knowledge for my own future"                 _ DO THE BEST!!



NAME : IZYAN IZZATI BINTI HAMDAN
FROM : JOHOR DARUL TAKZIM
LIVES : BATU PAHAT

"My future begins here. i want to be a capable and  person. i will " _ THE HOPES! 




NAME : SITI FARIZA BINTI ZAKARIA
FROM : PAHANG DARUL MAKMUR
LIVE    : KUANTAN

" In every knowledge that we have learn or gain is valuable. So no matter what i want to take this challenge for explore all of the knowledge if it's in the art,science or literature. Then, i will grab this opportunity to learn food and beverages knowledge" _ KEEP IT UP!

Wednesday, July 3, 2013

INTRODUCTION !

Assalamualaikum, hi people ! We are student from Polytechnic Ibrahim Sultan, Johor Bahru present to you our blog about Food And Beverages Service. This is our task to keep on updating what we have learn in class about Food And Beverages Service. So, we need a HELP with all of you to COOPERATION with us to sucess our assignment while you also can gain some information from our blog. You also can tell us  if you do have an opinion or want to give some comments and the most important is do follow us guys ! thank you.